Returns & Exchanges
At Bobo's, we want you to love every bite of our handmade snacks, so if you are not completely satisfied with your purchase, we are here to help. Due to the perishable nature of our products, we offer a 30-day satisfaction guarantee to ensure you receive the freshest quality possible.
Return Process
- 1.Contact Support
Reach out to our customer care team within 30 days of your delivery with your order number and details regarding the issue.
- 2.Provide Documentation
To help us improve, please share photos of the packaging and the batch code found on the back of the product wrapper.
- 3.Review Process
Our team will review your request within 48 hours to determine if a replacement or a full refund is appropriate for your situation.
- 4.Resolution
Once approved, we will ship out a fresh replacement batch at no extra cost or issue a refund back to your original payment method.
